Dragonbet Terms and Conditions

These Terms and Conditions govern your use of the Dragonbet platform and all services provided through our website and mobile applications. By creating an account or using our services, you agree to be bound by these terms. Dragonbet operates under strict regulatory compliance and expects all users to adhere to our guidelines for safe and responsible gaming.

General Terms

Dragon bet is operated by Dragonbet Ltd, a company incorporated in England and Wales with company number 15718764. Our registered office is located at 2 Alexandra Gate, Fford Pengam, Cardiff, CF24 2SA. Dragonbet holds valid licenses from the UK Gambling Commission (account number 64908) and maintains a Remote Bookmaker's Licence in Ireland (licence number 1022506).

These terms apply to all users of the Dragon bet platform, including both sports betting and casino services. DragonBet reserves the right to modify these terms at any time, with changes taking effect immediately upon publication on our website.

Account Registration and Eligibility

To use Dragonbet services, you must be at least 18 years old and legally permitted to participate in gambling activities in your jurisdiction. Account registration requires accurate personal information, and Dragon bet reserves the right to verify your identity at any time.

Registration Requirements

Must be 18 years or older
Provide accurate and complete personal information
One account per person, household, or IP address
Comply with all applicable laws in your jurisdiction
Accept responsibility for all account activity

DragonBet may request additional documentation to verify your identity, age, and payment methods. Failure to provide requested verification may result in account suspension or closure.

Deposits and Withdrawals

Dragon bet accepts deposits via Visa, Mastercard, Maestro, and Apple Pay with a minimum deposit of £10. All transactions are processed securely using industry-standard encryption technology. Dragonbet processes withdrawals 24/7 through our dedicated payments team.

Payment Terms

Minimum deposit: £10
Minimum withdrawal: £10
Card withdrawals typically take 2-5 working days
Withdrawals over £20,000 may require special arrangements
All deposits must be wagered at least once before withdrawal

Dragon bet reserves the right to request additional verification for large transactions or suspicious activity. DragonBet does not charge fees for deposits or withdrawals, though your payment provider may impose charges.

Betting Limits and Payouts

Dragonbet enforces various limits to ensure responsible gambling and operational security. Sports betting has a maximum daily payout of £100,000 across all sports, while casino games have individual win limits of £125,000 per product category.

Sports Betting Limits

Maximum daily payout: £100,000 across all sports
Single bet maximum: £100,000
Horse Racing (UK/Ireland): £100,000 for singles and multiples
Football (top competitions): £100,000
Other sports: £100,000 (with specified exceptions)

Casino Limits

Slots maximum win: £125,000
Live Casino maximum win: £125,000
Table Games maximum win: £125,000
Progressive jackpots: unlimited (as displayed)
Free bet maximum benefit: £2,000 per day

Responsible Gaming

Dragon bet is committed to promoting responsible gambling and protecting vulnerable players. We provide various tools and resources to help you maintain control over your gambling activities. Dragonbet works with recognized gambling support organizations to provide assistance when needed.

Player Protection Tools

Deposit limits and cooling-off periods
Self-exclusion options
Reality checks and session time limits
Access to professional gambling support services
Underage gambling prevention measures

If you believe you may have a gambling problem, Dragon bet encourages you to seek help immediately. Our customer support team at [email protected] can provide information about available resources and assistance programs.

Prohibited Activities

DragonBet maintains a zero-tolerance policy toward fraudulent or abusive behavior. Any attempt to manipulate our systems, engage in collusion, or exploit promotional offers may result in immediate account closure and forfeiture of funds.

Prohibited Actions

Creating multiple accounts
Using automated betting systems or bots
Colluding with other players
Exploiting software vulnerabilities
Money laundering or other illegal activities
Abusing promotional offers or bonuses

Account Closure and Suspension

Dragon bet reserves the right to suspend or close accounts that violate these terms or engage in suspicious activity. Upon account closure, any remaining balance will be returned after deducting applicable charges and completing necessary investigations.

Players may request account closure at any time by contacting our customer support team. DragonBet will process closure requests promptly and ensure all outstanding matters are resolved appropriately.

Disputes and Complaints

Dragon bet is committed to resolving all customer disputes fairly and efficiently. If you have a complaint about our services, please contact our customer support team through live chat or email at [email protected]. Dragonbet will investigate all complaints thoroughly and provide a response within a reasonable timeframe.

For unresolved disputes, players may contact the relevant regulatory authorities, including the UK Gambling Commission or independent dispute resolution services as applicable to your jurisdiction.